FAQ

Frequently Asked Questions

TIPPS & TRICKS: Maske

Pflegehinweis

Tragehinweis

Gummi zu eng/klein/kurz

Gummi zu lang

Kindermasken

Rückgabe / Rücksendung

Versand

DELIVERY

Is your package environmentally friendly?

Do you provide international delivery?

What do you mean with your statement "We say no to plastic"?

How long do I have to wait for my package?

What are the shipping costs?

Can I pick up my package in Vienna?

How do I track my order?

Can I get free shipping?

SIZE

Can I change the size of my product?

I am not sure about the size...

Do ELOR Products have european sizes?

How do I change the size of my product?

How long do I have time to send it back?

RETURN

Can I return my ELOR product?

How do I return my ELOR product?

How long do I have time to send it back?

I don't wanna keep my item.... :(

PAYMENT

What are your payment options?

What are the shipping costs?